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MetroFire Protection
Legal

Privacy Policy

How we handle your personal data, in plain English.

Who we are

MetroFire Protection Ltd, registered in England & Wales (Company No. 15702883). Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.

What data we collect

Lawful basis

We process your data on the basis of legitimate interest (responding to enquiries and delivering services), contract (delivering booked services) and consent (marketing where applicable).

Retention

We retain personal data for 7 years to meet our legal, accounting and insurance obligations, and then delete it.

Your rights

You have the right to access, correct, delete or restrict processing of your personal data. Email info@metrofire.co.uk.

Complaints

You have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Last updated 2 June 2026.